ACHS Complaint Resolution Process

  1. Pursuant to the ‘Association of College Honor Societies’ (“ACHS”) Procedure for Making Complaints, any Council Member or Complainant, upon reasonable belief that any member has violated ACHS’s bylaws, rules, practices, or standards, or engaged in any conduct that is not in ACHS’s best interest, may submit a written complaint to the ACHS’s President (the “President”) outlining the allegations against the member who has committed such violations (the “Respondent”). Any such complaint must: (a) be in writing, (b) set forth in sufficient detail the alleged grounds for the complaint; and (c) include any evidence the Complainant possesses that supports the complaint.

  2. As soon as possible upon receipt of a complaint, the President or his or her designee shall notify the Respondent of the complaint and provide a copy of the complaint.  The President shall send a statement of the charges by registered mail to the Respondent’s last recorded address, together with a notice of the time and place of the Association of College Honor Societies Board (the “Board”) meeting at which the charges will be considered.

  3. Within thirty (30) days of delivery of the complaint to the Respondent, the Respondent shall respond in writing to the complaint’s allegations.  The Board designates the President to coordinate the Board’s investigation and report to the Board regarding the allegations.  Accordingly, the Respondent’s response shall be addressed to the President and shall either admit or deny the complaint’s allegations.

  4. If the Respondent’s response includes admissions of violations, the response must also contain a description of the Respondent’s plan and a time line for correcting the violation(s).  If the Respondent’s response includes a denial of the alleged violations, the Respondent’s response shall include sufficient documentation or other evidence to support a denial of the violation.  A response not in compliance with this section shall be deemed to be non-responsive.  As part of its response, the Respondent may request that a meeting be scheduled with the President prior to a Board review of the Respondent’s response.

  5. Within fifteen (15) days of receipt of the Respondent’s response, the President shall review the Respondent’s response and determine, in the President’s sole discretion, whether the complaint’s allegations are supported by evidence and, if so, whether a reasonable plan for correcting the violations can be formulated.  If the President determines that a reasonable plan for correcting the violations can be formulated, the President and the Respondent shall develop a plan for correcting the allegations in the complaint (“Plan of Correction”), which shall be provided to the Board.

  6. The complaint process shall be closed if the President determines any of the following: (i) the Respondent’s denial of the alleged violations is persuasive; (ii) the violations alleged in the complaint have been corrected by the Respondent; or (iii) the Respondent successfully completes a Plan of Correction.

  7. If the President determines that probable cause exists to support the complaint’s allegations, but the parties cannot develop a Plan of Correction to correct those violations, the President shall notify the Board that a hearing is necessary to address the complaint.  That notice shall simultaneously be sent to the Respondent by registered mail and shall explain the results of the President’s inquiry into the complaint.

  8. Within thirty (30) days of receipt of the hearing notice, the Board shall convene a hearing and appoint one member of the Board to serve as the hearing officer in order to complete the Board’s investigation into the complaint.  The purpose of the hearing is to gather facts surrounding the complaint and determine an appropriate recommendation to the ACHS Council.  The hearing shall be held at a location, date and time as determined by the Board and shall not last more than three hours.  The hearing may be conducted telephonically or by video conference as long as the Respondent has an equal opportunity to participate.

  9. The President or his or her designee, and the Respondent or its designee, shall each have equal time to make their presentation to the Board.  Each party is permitted to submit briefs, memoranda, affidavits, exhibits or other written material in support of its position, however, neither party may submit more than fifty (50) pages of written material.  Although the Board will not hear testimony from any witnesses for either side, the Board may question the President and the Respondent. 

  10. Within thirty (30) days of the hearing, the Board shall deliver its recommendation regarding the Respondent’s status as a member of ACHS, including a summary of the Board’s rationale for that recommendation, to the Respondent.

  11. If the Board recommends that the Respondent be suspended, terminated, or expelled, the matter shall be considered by the ACHS Council at ACHS’s annual meeting.  The Board’s recommendation shall be placed on the agenda for the ACHS Council’s annual meeting.  The President or his or her designee, and the Respondent or its designee, shall each have ten (10) minutes to make their presentation to the Council.  If four-fifths of the Council members present at the ACHS Council’s annual meeting vote affirmatively to support the Board’s recommendation to suspend, terminate, or expel the Respondent, the Respondent shall be suspended, terminated, or expelled, as determined by the ACHS Council vote.

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